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Payments
1. Deposit and Final Payment:
o A 50% deposit is required at the time of booking.
o The remaining balance is due by March 1st.
o For green season bookings and any reservations made after March 1st, full payment is required at the time of booking.
2. Reservation Confirmation:
o Payments must be received within 3 working days of making the reservation to confirm it.
o Failure to make the payment within this timeframe may result in automatic cancellation of the reservation without notice.
3. Additional Charges:
o Any services rendered that are not billed at the time of confirmation will be added to your account and charged to the same credit card used for security upon arrival.
Credit Cards
A 2% merchant fee applies on all credit card transactions.
Cancellation Policy
All bookings are non-refundable unless the property is fully re-let. In the event
the property is re-let, the full amount will be refunded minus a $220.00
administration fee and any merchant fees. Payment of your booking
is deemed to be your acceptance of Snow Ski Apartments Booking Terms and
Conditions.
Amendments
Snow Ski Management reserves the right to charge a $75 amendment fee for booking changes. An amendment to your booking
is at the discretion of Snow Ski Management and is possible where one date of
the booking remains the same and the length of stay remains the same. In the
event you wish to vary the booking by changing to different premises this will
be treated as a cancellation.
Terms & Conditions of Holiday Letting
In providing booking services Snow Ski Management Pty Ltd CAN 113 702 364 (“Snow Ski Management”) acts as an
agent for various property owners and Snow Ski Management does not accept or
undertake any personal liability when acting in this capacity.
Premises are let for holiday purposes only for the period stated on your letter/receipt by Snow Ski
Management but may be subject to change as may be notified by the owner prior
to the commencement of the booking. All advance deposits are accepted on behalf
of the current owner, however we will not accept responsibility for decisions,
actions or arrangements taken by the current owners of the premises or any
other body which is outside our control.
Snow Ski Management reserve the right to cancel any booking should anything arise, which in our opinion
absolutely renders the booking impractical. In either event, we shall notify
you as soon as possible and do our best to arrange alternative accommodation or
alternative dates suitable, failing which all deposit monies paid will be
refunded, but no other claim, right or action shall exist in or be made by
either party.
It is our aim at all times to get our clients into their accommodation as soon as possible on the day of their
arrival. During winter however the premises are available 4.00pm. The premises
are to be vacated SHARP at 9.30am on the day of departure. The purpose of these
strict times is to allow the necessary time to clean the premises. Please
consider your fellow incoming/outgoing holiday occupants. Car parking at the
accommodation is also not available. Failure to depart before 9:30 on the day
of departure may incur and extra charge which will be 1/7th of the 7 night peak
season rate.
All damage, breakages or losses to the property and/or furniture/furnishings are to be reported to the Snow Ski
Management and paid for immediately. All furnishings and equipment must be left
in the premises as originally found. All properties have a strict NO SMOKING
Policy.
Functions and parties on the premises are strictly not allowed. Snow Ski Management reserves the right to
terminate your tenancy immediately if you cause nuisance or annoyance to
neighbours or are found to be holding a function or party. Unless stated within
the property description, all premises are fully self-contained including linen
i.e. sheets, pillowcases, towels, bath mats, tea towels. The premises are not
serviced during your stay.
The maximum number of persons permitted to occupy the booked premises will form part of the booking contract
and will be nominated when you make your booking. Persons found occupying the
premises over and above the number on the booking form will be charged
automatically to the security deposit at $500 a day for the term of the
booking.
You are required to allow repair and or service personal to enter the premises for the purpose of conducting any
repair or service deemed necessary by Snow Ski Management. Such times of
entering will be arranged prior where possible and will between the hours of
9:00 AM and 5:00 PM. All persons should be aware that Falls Creek is located
within the National Park. This logistically can sometimes create difficulties
in locating parts and suitable persons for the repair and maintenance of some
items within the property you have rented. Snow Ski Management at all times
will do it’s very best to remedy items that are not operational in a reasonable
timeframe. Snow Ski Management and or the property owner takes no
responsibility for delays in the repair that are outside its control.
Security Deposits
Security deposits apply on all properties and a security deposit form. To complete the security deposit a
valid credit card will be required. The security deposit form will be emailed
to you before arrival in Falls Creek. Failure to complete the security deposit
prior to your arrival will incur a $50 fee.
Weather Conditions
Under no circumstances can Snow Ski Management or any of the property owners be held responsible for snow or
weather conditions and cancellations made thereafter. Holidays cannot be
cancelled other than in accordance with the cancellation policy detailed in
this document.
Limitations
This guarantee does not apply if Snowsports runs at the resort cannot be accessed should ski lifts be unable to operate due
to other conditions, such as wind or lightning hold.
This guarantee is applicable every day during the declared Victorian ski season.
Entry to Falls Creek National Park –
Entry to the Falls Creek National
Park carries a daily fee which is the guest’s responsibility to make this
payment when entering the park. Snow Ski Management cannot accept
responsibility or liability for decisions, actions or arrangements taken by
National Parks and Wildlife Services, Falls Creek Resort Management or Vic
Police which are outside our control.
Changes, Responsibility and Further Conditions – All information in respect of goods & services
offered, including prices, is subject to alteration or withdrawal without
notice. Snow Ski Management have the right to alter, amend or cancel all or any
arrangements or prices in regard to accommodation. The right to alter prices
referred to in the preceding paragraph applies until the Snow Ski Management has
received a deposit. During winter midweek stays are Sunday to Thursday nights.
Weekends are Friday & Saturday nights.
No responsibility or liability is accepted or undertaken by Snow Ski Management, its employees, agents or
contractors for any death, injury, accident, damage to personal property
(including baggage) or any other matter arising from any act, omission or thing
outside of their control.
In addition to the terms & conditions set out above, any booking is subject to such further terms &
conditions as advised at the time of booking or as may be displayed at the time
of utilisation of the item or service.
Any provision of, or the application of any provision of, these terms & conditions which is void,
illegal or unenforceable in any jurisdiction does not affect the validity,
legality or enforceability of that provision in any other jurisdiction or of
the remaining provisions in that or any other jurisdiction.
Privacy
SNOW SKI MANAGEMENT PTY LTD is dedicated to keeping your details private. Any information, we collect in
relation to you, is kept strictly secured. We do not pass on/sell/swap any of
your personal details with anyone. We use this information to identify your
orders, provide you with our monthly newsletter (if applicable) and to personalise
your shopping experience with us; that’s all.
SNOW SKI MANAGEMENT PTY LTD uses cookies to allow you to login to your account, maintain a shopping cart and to
purchase items in your shopping cart. Cookies sent to your computer from SNOW
SKI MANAGEMENT PTY LTD only last while you’re browsing our website. We do not
store persistent cookies on your computer. Whenever you use our web site, or
any other web site, the computer on which the web pages are stored (the Web
server) needs to know the network address of your computer so that it can send
the requested web pages to your Internet browser. The unique network address of
your computer is called its “IP address,” and is sent automatically
each time you access any Internet site. From a computer’s IP address, it is
possible to determine the general geographic location of that computer, but
otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically
provided us with information about yourself, in which case we also record your
IP address for security purposes. An example of this would be when proceeding
to a checkout to finalise an order you may wish to make. After completing the
form provided, your IP address will be stored along with a transaction number
that allows us to track your order.
Security Policy
When purchasing from SNOW SKI MANAGEMENT PTY LTD your financial details are passed through a secure server
using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit
SSL encryption is approximated to take at least one trillion years to break,
and is the industry standard. If you have any questions regarding our privacy
policy, please contact our customer support centre
Pricing Policy
SNOW SKI MANAGEMENT PTY LTD All of our prices are in Australian dollars (AUD) and include GST (Goods and
services tax) where applicable.
Insurance
Snow Ski Management recommends you obtain travel insurance. This insurance can protect you against loss of
personal belongings, public liability & also against your need to cancel
under certain conditions.
SNOW SKI MANAGEMENT PTY LTD
ACN 113 702 364
PO Box 63, Falls Creek VIC 3699
Telephone 03 5758 3356
Mobile 0412 284 846
E-mail